British Gas is changing the way it does business. From Hive, and it’s recent integration with the Amazon Echo, to Boiler IQ, the energy company is embracing IoT technology for the digital age.
We will continue developing our sensory capabilities, Boiler IQ, so the customers don’t have to actually call us. We want to be people friendly in terms of what we are doing. That is certainly going on in technology at the moment and will enable us to do what people want. Watch that space.